Hosted Contact Centre

A business cannot run without effective communication, which is why MTN Business brings you a direct solution to solve common communication problems. Hosted Contact Centre is a fully fledged hosting solution that provides world-class functionality, keeping your enterprise operating smoothly all year round.

What does it offer your enterprise?

  • Reductions in capital expenditure, maintenance and support costs
  • The ability to purchase only the Hosted Contact Centre features, per agent, as needed
  • The routing of electronic interactions (emails, web chats and SMSs) into normal voice calls
  • Customisable call centre reporting and monitoring tools, which come as standard
Print
Back

Email

Please check that your name and surname have been correctly entered. Please check that your email address has been correctly entered.
Please check that your email address has been correctly entered. Contact Number is required
Print
Back

Email

Print
Back

Email

Overview

A business cannot run without effective communication, which is why MTN Business brings you a direct solution to solve common communication problems. Hosted Contact Centre is a fully fledged hosting solution that provides world-class functionality, keeping your enterprise operating smoothly all year round.

What does it offer your enterprise?

  • Reductions in capital expenditure, maintenance and support costs
  • The ability to purchase only the Hosted Contact Centre features, per agent, as needed
  • The routing of electronic interactions (emails, web chats and SMSs) into normal voice calls
  • Customisable call centre reporting and monitoring tools, which come as standard

Print
Back

Email

How to get it

Please check that your name and surname have been correctly entered. Please check that your email address has been correctly entered. Please check that your email address has been correctly entered.
Print
Back

Email

Also interested in

View all