'MTN Uganda has powered our network at NSSF for the last 7 years. Our network consists of dedicated Internet, leased lines to our branches and a disaster recovery site. MTN has, for the past 7 years, enabled an average uptime of 98% to all our 20 branches. This high availability rate has been due to the proactive network team the provider has. We have a service level agreement with MTN, which has enabled swift response to any outages. Downtime has been so minimal that we decided to decommission our backup links.
The internet speeds are very good and have enabled us run most of our electronic channels, thereby bringing the customers closer.
One last bit of magic MTN does for us is failover to our disaster recovery site. This is made possible by their MPLS network that makes rerouting of traffic very seamless.
Simon Kule MUBUNGA Network Administrator